Customer Enquiry Automation

Customer enquiry is an important source of leads. Often though, when a customer fills a request or enquiry form, it gets lost in the mound of numerous requests that your marketing team gets everyday, which means the customer gets no response for his enquiry. This is bad for customer experience as well as your brand image.

How IBISM helps

Our customer enquiry module isn't just a digital form. It comes loaded with tools that helps capture and store leads and responds with a automated message or email. Also, based on customers activity on the website, it helps send targeted and customized emails to the customer. As we said, so much more than just a form.